Terms and conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions shall apply:

• "Agreement" means these terms and conditions;
• "Services" means all products and services offered by Seneca Niagara Resort Casino;

2. Acceptance

   By using the Website or any of the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

3. Age Restriction

   You must be at least 19 years old (or the age of majority in your province) to use the Website or participate in the Services. By using the Website or participating in the Services, you represent that you are not under 19 years old.

4. Residency and Eligibility

   Seneca Niagara Resort Casino welcomes guests from all countries with valid travel documentation. No residency restrictions apply for gaming or hotel services.

5. User Account

   You must create a user account to access certain features of the Website, including participating in promotions and accessing loyalty rewards. You are responsible for maintaining the confidentiality of your username and password.

6. Promotions and Loyalty Rewards

   Seneca Niagara Resort Casino offers various promotions and loyalty rewards programs through the Diamond Rewards Club program. The terms and conditions of these programs shall apply as set forth on the Website or as notified to you by Seneca Niagara Resort Casino staff.

7. Bonus Terms

   Any bonuses offered by Seneca Niagara Resort Casino are subject to these Terms and Conditions, including but not limited to:

• Bonus amounts may be credited to your account based on gaming activity;
• Wagering requirements must be met before bonus funds can be withdrawn;
• Maximum bet limits apply during promotional play.

8. Responsible Gaming

Seneca Niagara Resort Casino is committed to responsible gaming practices. To support this commitment, we provide various tools and resources to help you manage your gaming habits, including:

• Deposit limits
• Session time limits
• Cool-off periods
• Self-exclusion options

9. Security Measures

   We employ 256-bit SSL encryption with TLS 1.3 protocol for all data transmission, PCI DSS Level 1 compliance for payment processing, end-to-end encryption for personal information storage, and multi-factor authentication for account access.

10. Dispute Resolution

    Any disputes arising from these Terms and Conditions shall be resolved through arbitration in accordance with the rules of the Canadian Arbitration Association or as otherwise agreed by the parties.

11. Governing Law

    These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada.

12. Amendments to Terms and Conditions

    Seneca Niagara Resort Casino reserves the right to modify these Terms and Conditions at any time without notice to you.

13. Termination

    We may terminate or suspend your access to our Services if we reasonably believe that you have breached these Terms and Conditions.

14. Limitation of Liability

    In no event shall Seneca Niagara Resort Casino be liable for indirect, incidental, special, consequential, or exemplary damages arising from the use of our Website or participation in our Services.

15. Entire Agreement

    These Terms and Conditions constitute the entire agreement between you and Seneca Niagara Resort Casino with respect to your use of the Website and participation in the Services.

By using the Website or participating in the Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.