Privacy Policy

At Seneca Niagara Resort Casino, we value your trust and take the protection of your personal data seriously. This privacy policy explains how we collect, use, and protect your information when you visit our website or create an account with us.

Data Collection

When you interact with our website or create an account, we may collect the following types of data:

Your name, email address, phone number (if provided)
User IDs and passwords for online access
Information about your browsing behavior on our website (e.g., pages visited, search queries)

Data Usage

We use collected data to provide you with a personalized experience, improve our services, and maintain the security of your account. Specifically:

To create an account or verify your identity when accessing online resources
For email communication related to updates, promotions, or support requests
To personalize content on our website based on your interests and preferences

Data Sharing

Seneca Niagara Resort Casino may share certain data with trusted third-party partners who assist us in operating the site:

Website analytics companies for aggregated traffic analysis (anonymized IP addresses)
Service providers that help maintain account security, manage online transactions (not including financial data)

Security Measures

To safeguard your information and ensure compliance with strict regulatory requirements, we have implemented various security measures, such as SSL encryption to protect sensitive data in transit. All accounts are protected by secure passwords and authentication mechanisms.

Data Storage

Your personal data will be stored on servers that meet industry-standard physical and environmental security requirements. These servers are regularly backed up for disaster recovery purposes.

Cookies and Online Tracking

We use small text files called cookies, which facilitate navigation within the website and remember preferences between sessions (session-based) or longer-term settings (persistent). Some features require session cookie to function correctly; others might also involve third-party tracking pixels or analytics scripts that rely on browser-specific storage solutions.

User Preferences and Choices

If you'd like to:

Opt-out of email communication
Change your preferred contact language, notification preferences, etc.
Withdraw consent for future data collection, update preferences

Please let us know in the "Contact Us" section below or submit a support request via our website. We will honor all such requests within a reasonable timeframe.

Your Rights

Under applicable laws and regulations (if you reside in an EEA country), you have several rights:

To ask for access to your personal data held by us
Request correction if any information is found inaccurate or misleading
Object, remove consent at any time (we will honor all requests within a reasonable timeframe)
Exercise the right of erasure if applicable
Instruct Seneca Niagara Resort Casino not to process further with data

If you have concerns about your rights under EEA law, contact our dedicated Data Protection Officer.

Changes and Updates

Seneca Niagara Resort Casino may modify this Privacy Policy at any time without prior notice. Please review these terms whenever accessing our website or account settings for the most current information on data usage practices and user rights.

Seneca Niagara Resort Casino will ensure you are notified promptly and provided choices related to any processing beyond your original agreement. This Privacy Policy reflects our commitment to maintaining transparency, keeping user trust at the forefront while safeguarding information responsibly as necessary for continued operation of an online platform engaging both personal users' info & general website activities